Reference document

Title
SMC Change Management Process
Description

The Service Management and Control (SMC) Change Management Process is the business process that is responsible for controlling the lifecycle of all changes, enabling beneficial changes to be made with minimum disruption to Information Technology (IT) services.

Level
8
emUUID
10b9c0ab-2499-4dd0-8d97-cc6a4ef8cb1c
Parent
SMC Service Transition Processes