- SMC Service Catalogue Management Process
The Service Management and Control (SMC) Service Catalogue Management (SCM) Process is the business process responsible for providing and maintaining the service catalogue and for ensuring that it is available to those who are authorized to access it. It provides a central source of information on the IT services delivered to the business by the service provider organization, ensuring that business areas can view an accurate, consistent picture of the IT services available, their details and status. The purpose of Service Catalogue Management (SCM) is to provide a single, consistent source of information on all of the agreed services, and ensure that it is widely available to those who are approved to access it.
- SMC Service Design Processes