Reference document
- Title
- SMC CSI Initiatives Monitoring Process
- Description
The Service Management and Control (SMC) Continual Service Improvement (CSI) Initiatives Monitoring Process is the business process that is responsible to verify if improvement initiatives are proceeding according to plan, and to introduce corrective measures where necessary.
- Level
- 8
- emUUID
- 263d437e-b62a-459b-97fc-d41bee177979