Reference document

Title
SMC IT Services Strategy Management Process
Description

The Service Management and Control (SMC) Information Technology (IT) Services Strategy Management Process is the business process responsible for defining and maintaining an organization’s perspective, position, plans and patterns with regard to its services and the management of those services. Once the strategy has been defined, the IT Services Strategy Management for IT Process is also responsible for ensuring the implementation of the strategy, and that it achieves its intended business outcomes.

Level
8
emUUID
2dedea33-fed4-44eb-b7fd-7a5a6f6e1349
Parent
SMC Service Strategy Processes