Reference document

Title
Business Relationship Management Process
Description

Business Relationship Management is the business process responsible for maintaining a positive relationship with customers. Business Relationship Management identifies the needs of existing and potential customers, and ensures that the service provider is able to meet these needs with an appropriate catalogue of services. This process has strong links with service level management.

Level
5
emUUID
398af18d-a3e6-4c9c-8ae2-e8e2c7e003b7
Parent
Enable