Reference document
- Title
- Business Relationship Management Process
- Description
Business Relationship Management is the business process responsible for maintaining a positive relationship with customers. Business Relationship Management identifies the needs of existing and potential customers, and ensures that the service provider is able to meet these needs with an appropriate catalogue of services. This process has strong links with service level management.
- Level
- 5
- emUUID
- 398af18d-a3e6-4c9c-8ae2-e8e2c7e003b7
- Parent
- Enable