Reference document

Title
ITSM Services
Description

The Information Technology Service Management (ITSM) Services provide a standardized interface to manage design, plan, deliver, operate and control information technology (IT) services offered to customers. It aggregates a functions of User Management, Incident Management, Service Management, Service Catalog Management, Ordering, Inventory, Customer Management, and Problem Management.

Level
7
emUUID
481ac660-228f-4b12-b0c5-6c4ffa39a3f5
Parent
CIS Functional Services