Electronic Customer Information Management Application

Description: The Electronic Customer Information Management Application is a robust and secure web application that provides customers with a real-time interaction channel to the NATO Support Agency (NSPA) corporate systems. It is used by NSPA customers and partners to submit and monitor requisitions (supply and maintenance) and provides an easy access to a broad range of information, including orders history, material master data, and stock availability. It also provides the ability to generate reports including billing, discrepancy and customer financial situation. The Electronic Customer Information Management Application is also known as the Interface to Electronic Customer Information System (eCIS).