Reference document

Title
SMC IT Operations Control Process
Description

The Service Management and Control (SMC) Information technology (IT) Operations Control Process is the business process that monitors and controls the IT services and their underlying infrastructure. IT Operations Control executes day-to-day routine tasks related to the operation of infrastructure components and applications. This includes job scheduling, backup and restore activities, print and output management, and routine maintenance.

Level
9
emUUID
990c4e1d-71d1-4327-9148-e05a5052e629
Parent
SMC IT Operations Management Processes