Reference document
- Title
- SMC IT Operations Control Process
- Description
The Service Management and Control (SMC) Information technology (IT) Operations Control Process is the business process that monitors and controls the IT services and their underlying infrastructure. IT Operations Control executes day-to-day routine tasks related to the operation of infrastructure components and applications. This includes job scheduling, backup and restore activities, print and output management, and routine maintenance.
- Level
- 9
- emUUID
- 990c4e1d-71d1-4327-9148-e05a5052e629