Reference document
- Title
- SMC Service Review Process
- Description
The Service Management and Control (SMC) Service Review Process is the business process that is responsible to review business services and infrastructure services on a regular basis. The aim of this process is to improve service quality where necessary, and to identify more economical ways of providing a service where possible.
- Level
- 8
- emUUID
- eb78c331-ae0e-433f-a51d-9d07dc60e830