Reference document

Title
SMC Service Review Process
Description

The Service Management and Control (SMC) Service Review Process is the business process that is responsible to review business services and infrastructure services on a regular basis. The aim of this process is to improve service quality where necessary, and to identify more economical ways of providing a service where possible.

Level
8
emUUID
eb78c331-ae0e-433f-a51d-9d07dc60e830
Parent
SMC Continual Service Improvement Processes