Reference document

Org
TM-FORUM
Pubnum
eTOM Rel.13
Date
2012
Version
Title
Enhanced Telecom Operations Map

Applicability

eTOM is a reference framework that categorizes the business processes that a service provider will use. It broadens the TOM model to a complete enterprise framework and addresses the impact of e-business environments and business drivers. eTOM can be considered a blueprint for standardizing business processes as well as operations support systems (OSS) and business support systems (BSS). Another area of improvement is process-modeling methodology, which provides the linkage necessary for Next-Generation Operations Support Systems (NGOSS). NGOSS programs implement a common system infrastructure framework, in which components that adhere to the specifications can interoperate in a flexible application infrastructure.

Responsible Party

Name
NCIA/SMC

Status

URI
www.tmforum.org/DownloadRelease13/14767/home.html

History

Flag Date RFC Version
added 2013-12-12 7-44 8.0
changed 2017-01-14 9-19 10.0
UUID
37a5f2d8-1403-4516-a184-ca224186e598

Relationships

This standard is used by the following service profiles: