Applicability

The Trouble Ticket Management API provides a standardized client interface to Trouble Ticket Management Systems for creating, tracking and managing trouble tickets as a result of an issue or problem identified by a customer or another system. Examples of Trouble Ticket API originators (clients) include CRM applications, network management or fault management systems, or other Trouble Ticket management systems (e.g. B2B).

Responsible Party

Status

UUID

1a2dd9b6-a981-4e08-b77a-9023e2e8319e