Reference document

Org
TM-FORUM
Pubnum
TMF621
Date
2015-06-01
Version
Title
Trouble Ticket REST API Specification R14.5.1 Interface

Applicability

The Trouble ticketing API provides a standardized client interface to Trouble Ticket Management Systems for creating, tracking and managing trouble tickets among partners as a result of an issue or problem identified by a customer or another system. Examples of Trouble Ticket API clients include CRM applications, network management or fault management systems, or other trouble ticket management systems (e.g. B2B).

Responsible Party

Name
FMN CPWG

Status

URI
https://www.tmforum.org/resources/standard/tmf621-trouble-ticket-rest-api-specification-r14-5-0/

History

Flag Date RFC Version
added 2016-12-12 9-4 10.0
UUID
ef284a7f-ec12-4025-8e65-837ea8125365

Relationships

This standard is used by the following service profiles: