Reference document

Org
TM Forum
Pubnum
TMF661
Date
2017-04-21
Version
1.0.1
Title
TMF661 Trouble Ticket API Conformance Profile R16.5.1

Applicability

This document is the REST API Conformance for the Trouble Ticket API.

The Trouble Ticket API provides a standardized client interface to Trouble Ticket Management Systems for creating, tracking and managing trouble tickets among partners as a result of an issue or problem identified by a customer or another system. Examples of Trouble Ticket API clients include CRM applications, network management or fault management systems, or other trouble ticket management systems (e.g. B2B).

Responsible Party

Name
FMN CPWG

Status

URI
https://www.tmforum.org/resources/standard/tmf661-trouble-ticket-api-conformance-profile-r16-5-1/

History

Flag Date RFC Version
added 2018-11-16 11-57 12
changed 2022-12-20 14-62 15
UUID
8760f0fc-26a8-499e-883e-e36c98d15c58

Relationships

This standard is used by the following service profiles: