Service Profiles

The following CIO serviceprofiles references this taxonomy node. For each serviceprofile, we list the standards which will be used to implement the functionality described in the taxonomy node:

• SMC Process Implementation Profile for Change Management
  • Change Management API REST Specification R18.0.1 (TMF655:2018)
• SMC Process Implementation Profile for Service Catalogue Management
  • Service Interface for Service Management and Control ()
  • TMF638 Service Inventory API REST Specification R16.5 (TMF638:2017)
• SMC Process Implementation Profile for Incident Management
  • Trouble Ticket REST API Specification R14.5.1 Interface (TMF621:2015)
  • Trouble Ticket Management API Conformance Profile R19.0.1 (TMF621B:2019)
• SMC Process Implementation Profile for Request Fulfilment
  • TMF641 Service Ordering API REST Specification R16.5.1 (TMF641:2017)
• SMC Process Implementation Profile for Event Management
  • Alarm Management API User Guide (TMF642:2020)
• SMC Process Implementation Profile for Problem Management
  • Service Problem Management API User Guide (TMF656:2021)
• SMC Process Implementation Profile for Service Asset and Configuration Management
  • Service Interface for Service Management and Control ()
  • TMForum Resource Inventory Management API REST Specification R17.0.1 (TMF639:2017)
• SMC Process Implementation Profile for Party Management
  • Party Management API REST Specification R19.0.1 (TMF632:2019)
• SMC Process Implementation Profile for Geographic Location Management
  • Geographic Address Management API User Guide (TMF673:2020)
  • Geographic Site Management API User Guide R17.5.0 (TMF674:2020)
  • Geographic Location API REST Specification R17.5.1 (TMF675:2018)
• SMC Process Implementation Profile for Service Level Management
  • Service Interface for Service Management and Control ()
  • Service Quality Management API User Guide (TMF657:2020)
• SMC Process Implementation Profile for Access Management
  • TMF641 Service Ordering API REST Specification R16.5.1 (TMF641:2017)
• SMC Process Implementation Profile for Activity Management
  • Process Flow Management API REST Specification R19.0.1 (TMF701:2019)
• SMC Process Implementation Profile for Service Request Catalogue Management
  • Service Interface for Service Management and Control ()
  • Service Catalog API User Guide (TMF633:2021)
• SMC API Design and Conformance Profile
  • TMF630 API Design Guidelines 3.0 R17.5.0 (TMF630:2021)
  • API REST Conformance Guidelines R15.5.1 Standard (TR250:2016)