Reference document

Audio-based Communication Services

The Audio-based Communication Services provide a two-way audio transmission between different parties on the network, including call set-up and call co-ordination in a bi-directional manner. These services also provide simultaneous audio conferencing among two or more remote points by means of a Multipoint Control Unit (MCU). This is a bridge that interconnects calls from several sources (in a similar way to the video conference call). All parties call the MCU unit, or the MCU unit can also call the parties which are going to participate, in sequence. There are MCU bridges for IP and ISDN-based videoconferencing. There are MCUs which are pure software, and others which are a combination of hardware and software. An MCU is characterized according to the number of simultaneous calls it can handle, its ability to conduct transposing of data rates and protocols (transrating and transcoding), and features such as Continuous Presence, in which multiple parties can be seen onscreen at once.

Communication and Collaboration Services